malaysia digital marketing strategy 2018

Do you have Digital Marketing Strategy for 2018?

Malaysia , A middle-income country with a population of more than 30 million people with 70% internet penetration , Malaysia attracts players from local and global companies that are interested in grabbing share of market through digital marketing strategies to presence online.

Thanks to the Digital Free Trade Zone(DFTZ) , now small to big business can use the digital way to sell and buy things across Asia .  DFTZ will provide physical and virtual zones to facilitate SMEs to capitalize on the approach of the exponential growth of the internet economy and cross-border activities.

Malaysia Internet Facts

We divided our Digital Marketing trends of 2018 into three key prediction categories: Social Media, Sales and SEO. These are the three areas you need to keep an eye on in order to stay ahead of the curve. Let looks at what’s in store…

1. Social Media

Video Marketing

Video really is the future of content marketing and it’s a format that’s gained serious momentum in the last 12 months. It shows no signs of slowing down as we move into 2018 and with social media giants like Facebook, Instagram and Twitter investing more energy and money into improving their video capabilities, it’s time to ask, why is this? Here’s why video is set to be one of the biggest Digital Marketing trends of 2018.

Higher Engagement

It clear that video has become a major player when it comes to driving engagement. According to the Content Marketing Institute, audiences are around “10 times more likely to engage, embed, share, and comment on video content than blogs or related social posts”. This is because video speaks one, universal language, meaning you’re able to connect with many audiences right across the globe.

Higher Retention Rates

According to Brainshark, 65% of viewers watch more than ¾ of a video, which is more than we can say about text-based content. Want to get an important message across or convey brand image, then choose video.

increased Accessibility

While creating a video used to take many months and potentially thousands of pounds, the production of great video content has become much more affordable in the last few years. Nowadays, you can use everything from your iPhone to a high-end DSLR to capture high-quality visuals. Getting in on the video game is for everyone.


Another trend being carried over to 2018 is that of micro-moments. These occur when people turn to their devices (increasingly a smartphone) to act on a need to learn something, do something, discover something, watch something, or buy something.  They’re intent-rich moments. “If 69% of online customers agree that the quality, timing, or relevance of a company’s message influences their perception of a brand” (Think With Google) it’s worth knowing about micro-moments.

The brands that do the best job of addressing our needs in each moment will win. Here’s how you can create the best micro-moments:

  • Make a “moments map”
  • Understand customer needs in the moment
  • Measure every moment that matters
  • A/B testing


Sounds fancy right? It’s actually just tailored location-based marketing and below are some ways you can use geo-tagging in your digital marketing efforts:

Local Search Ads

Local search ads display only to users in the relevant geographic area. A user inputs a search term with a specific location, such as “cafes in London” and a list of businesses in that vicinity will show up.

You can tailor messages to locals searching for your product or service and increase your visibility and help potential customers find you more easily by setting up a search ad on Google (as well as on other major search engines).

local search ads



If 2017 was the year of micro-influencers (influencers in a niche field), then 2018 is set to be a year of integration influencing. There will be a growing demand to formulate integrated influencer marketing strategies which will weave together mega-influencers, macro-influencers and micro-influencers as well as merge other well-established word-of-mouth strategies such as loyalty, advocacy and referral programmes.


2. Sales


The chatbot which functions solely with an artificial brain (AKA artificial intelligence)is proving to have an increasingly larger role when it comes to dealing with customers via chat interfaces. They’re really set to be one of the biggest Digital Marketing trends of 2018, so watch out, because they’re popping up everywhere.

Clothing brands like H&M and makeup retailer Sephora have both used chatbot technology to their benefit. Sephora has used it to offer their customers bespoke and tailored customer interaction, tips, treatment and advice, whereas H&M have offered their users a personal stylist Chatbot. It’s clear that Chatbots are creating new and dynamic ways in which brands provide customer service.


Social Proofing

It’s easy to see why ‘social proofing’ is set to be one of the biggest Digital Marketing trends of 2018. Really, it’s just a fancy way of describing the sense of collectively affirmed assurance that shoppers feel when they read about positive online experiences in reviews, through testimonials or via social shares.
As a concept, social proofing can really make customers feel much more comfortable about buying from an eCommerce store. Below, online memory retailers MyMemory have utilised the power of reviews by featuring Google Customer Reviews on their site.


3. SEO

Voice Search and Digital Assistants

New voice-enabled devices such as the Amazon Alexa and the Google Assistant have been a breakout hit with consumers in 2017 and trending products on Amazon. It’s clearly set to grow and expand even more to become one of the biggest Digital Marketing trends of 2018.Whether we like it or not, voice search affects SEO and incorporating voice command into our websites as well as increasing the amount of quality, conversational style content are imperatives. But what optimisation strategies can we use?

Long Tail Keywords

While it’s unlikely that one word, short tail keywords will ever vanish entirely, but they don’t exactly fit in with the natural, conversational tone used in voice searches. The truth is, we don’t want to feel like we’re talking to machines anymore. We need to focus more attention than ever on personalised, long tail keywords.

Informal Content

If you’re writing content in a natural, conversational tone — you’ll be speaking the consumer’s language, the language they use in voice search. Since Google doesn’t penalise for voice search, the websites that are seen to adapting to the voice search world are the ones incorporating (voice) search strategies for typers and talkers, alike.

Schema Markup

One of the latest evolutions in SEO, is a new form of optimisation, a semantic vocabulary code used on websites is here to help return more detailed, informative results for users.
For example, if someone searches for a music venue or concert tickets, by applying Schema to the SERP, (Search Engine Results Page) you can instruct the results to show a list of upcoming dates beneath the original search. This helps to promote your own business but also giving the searcher extra, additional information, without having to ask for it.


The Top Digital Marketing Trends Of 2018: Final Thoughts…
This is a round-up of all the items and products that we think are going to hit the and feature as the prominent Digital Marketing trends of 2018. It’s not imperative that you incorporate every single trend into your marketing or sales strategy this second, it’s all about assessing what works for your business and your customers – trial and error!

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